跳到主要内容
上新：订单助手可以把一个对话变成已确认的订单。 看看怎么做
登录联系销售

Instagram 私信与评论的 AI 助手

把 Instagram 私信变成 订单

Sayab 用 AI 回复私信和评论，引用你商品目录中的真实价格和库存，引导顾客完成确认订单。日夜不停，始终保持你品牌的声音。

联系销售了解工作原理

Sam Carter

@sam.carter · Instagram

Demo conversation: a customer asks about the black leather bag; the AI quotes the real price and stock, sends a product card, the order flow collects the customer's contact, and the order request is saved for the team.

Illustrative demo. Products and prices are examples.

Works with

  • Instagram
  • WooCommerce
  • Telegram
  • Stripe

The problem

Your DMs are where you sell. They've also become a second job.

Sayab takes this off your plate: accurately, day and night, in your voice.

How it works

Live in three steps

  1. Step 1 of 3

    Connect Instagram.

    Sign in through Instagram's official authorization. We never see your password, and you can disconnect at any time.

  2. Step 2 of 3

    Teach it your business.

    Sync products from WooCommerce or add them by hand. Add facts like shipping times, opening hours and your return policy, then pick a tone.

  3. Step 3 of 3

    Let it sell.

    The AI answers, flows take orders, and anything that needs a person reaches your team or your Telegram right away.

Features

Everything you need to sell in the DMs

One workspace per Instagram account, with your team, your catalog and your rules.

Replies in your brand's voice.

It only says what you've taught it: real prices and stock from your catalog, plus your business facts. Choose friendly, formal or casual.

How long does delivery to Chicago take?
Hi! Delivery to Chicago usually takes 2–3 business days 🌸 Anything else I can help with?

The delivery time comes from the business facts you entered.

Turn comments into conversations.

When someone comments “price” on a post or reel, they get a private reply in their DMs and a public “Sent you a DM ✅” under the comment, and the sale continues in private. Scope it to one post, or let it lock onto your next reel.

Instagram

Order-taking, all the way to the invoice.

A customer writes “two of the black ones, please.” The order agent works out which products and how many, asks one clear question naming the real options if it has to, re-checks price and stock, and sends a numbered invoice with Confirm and Cancel buttons.

Know exactly what customers want.

Every message is read for intent: price, ready to buy, availability, question or complaint, plus intents you define. A ranked list shows what people ask for that you're out of or don't carry, so your next restock list writes itself.

White sneakers, size 3827
Black jacket, XL18
Leather bracelet11

Most requested, not in stock

Design the customer journey, or just describe it.

Arrange the conversation step by step in the visual editor: messages, buttons, product cards, questions, invoices, delays, conditions and webhooks. Or describe what you want in plain words; the AI proposes a plan and builds it once you approve.

When someone comments “price” under my latest reel, DM them the product card and take their order.
Approve & build

One shared inbox for the whole team.

Every DM, live, in one place. Each reply shows whether the AI, a flow or a teammate sent it. Roles keep access right: Owner, Admin, Agent and Viewer.

Complaints reach you on Telegram.

Every complaint, or any intent you choose, arrives in Telegram with a button that opens the conversation.

In sync with WooCommerce.

Products, prices and stock stay in sync, and edits you make in Sayab go back to your store. When an item sells out, open conversations about it close politely.

Publish and schedule posts.

Post now, schedule for later or keep a draft. Up to 10 photos or a video, a first comment for hashtags, and alt text for accessibility.

AI that knows which story they replied to.

Give a giveaway story its own instructions, or switch the AI off for a single story. Save instructions as reusable agents.

Sharper with every correction.

Rate replies 👍 or 👎 and flag mistakes. The AI rewrites its own instructions, shows you exactly what changed, and saves a new version when you approve. Any version can be restored.

Numbers you can act on.

Response rate, average response time, the hours customers write most, and a funnel for every flow that shows where people drop off.

  • building blocks for customer journeys
  • ready-made answer checks, plus custom patterns
  • built-in customer intents, plus your own
  • reply tones
  • interface languages

Under the hood

It thinks before it replies

Here's what happens in the moments after a customer's message arrives.

Hi! do you have 2 of the black wireless headphones? how much?

Intent: Wants to buyProduct: Black wireless headphones · In stock

  1. Waits for them to finish.

    If a customer sends a few messages in a row, it reads them together and sends one complete answer.

  2. Sets small talk aside.

    A bare “hi” or “thanks” is recognized without spending an AI call, and it learns new pleasantries on its own.

  3. Understands what they want.

    Price, ready to buy, availability, question or complaint. When one message asks for two things, it records both.

  4. Finds it in your catalog.

    By name, product code or tag, even with Persian spelling variants or numbers stuck to words, like “7in1” for “7-in-1”.

  5. Chooses the next move.

    Answer with real prices and stock, offer a short list when several products match, start an order flow, or hand the chat to your team.

  6. Learns from you.

    Your ratings and corrections refine its instructions, one reviewed version at a time.

Keywords you choose, like “refund” or “manager”, keep the AI silent and leave the chat unread for your team.

Try it

Pick a message. Watch it think.

A scripted preview of what happens in your inbox.

Choose a message above to see what the AI picks up and how it replies.

In your account, answers come from your own products and business facts.

Sells in your language, not just your country.

  • 29 interface languages: every teammate works in their own language, right down to numbers and dates.

  • Replies in your language: set the language the AI answers customers in.

  • Forms that check as they ask: email, numbers, dates and web addresses, all checked in the chat with a polite re-ask.

  • Pay by card: US dollars through Stripe.

  • Webhooks to your stack: completed forms and orders go to your CRM or ERP, with verification and automatic re-delivery.

  • Telegram alerts for the conversations that need a person.

Who it's for

Made for businesses that sell in the DMs

Instagram shops

  • Answer price and stock questions instantly
  • Turn reel comments into DM conversations
  • Take orders with an invoice and collect the card-to-card receipt in the chat

Security

Built to be trusted with your customers

Pricing

One plan, everything included

Talk to our sales team and we'll set up the plan that fits your business.

Business

For teams and multi-account brands.

联系销售
  • Connect your Instagram business
  • Shared inbox
  • AI responses to DMs and comments
  • WooCommerce product sync
  • Automatic order taking
  • Priority support
See what's included

FAQ

Frequently asked questions

Is it safe to connect my Instagram account?
Yes. You connect through Instagram's official authorization, so we never see your password. You can disconnect whenever you like.
Will it message people who never contacted me?
No. It only answers people who message you or comment on your posts, within Instagram's messaging rules. There are no cold DMs or bulk messages.
What if the AI doesn't know the answer?
It only states facts from your catalog and business information. For topics you mark with escalation keywords it stays silent and leaves the chat unread for your team, and complaints can alert you on Telegram.
Can I switch the AI off?
Yes: per account, per story, or keep message analysis on while replies stay off.
Do I need a WooCommerce store?
No. You can add products by hand. If you use WooCommerce, products, prices and stock sync both ways.
How do I get started?
Contact our sales team. They'll set up your account and help you connect your first Instagram account.
How do payments work? Will I be charged automatically?
Plans are prepaid for a month, 3 months or a year, and nothing is charged automatically. Pay in US dollars with an international card through Stripe. A new billing period starts when your current one ends, so no paid days are lost.
What happens when my plan ends?
Your workspace becomes read-only: automations and sending pause, but nothing is deleted. Renew and everything picks up where it left off.
Can my team use it?
Yes. Invite teammates by email and give each one a role: Admin, Agent or Viewer. How many teammates you can add depends on your plan.
Which platforms does it support?
Instagram today: DMs, comments, stories and posts. More channels are on the way.
Which languages does it understand?
The assistant handles 29 languages natively, from Spanish and Portuguese to Arabic, Hindi, Japanese and Thai. It handles mixed-language messages, local digit shapes, and glued-to-word numbers.
Can orders go to our own system?
Yes. Completed forms and orders can be sent to your CRM or ERP by webhook, with delivery verification and automatic re-delivery.

Still have a question? Contact us

Let AI answer your next DM

Talk to our sales team to get started. Connecting Instagram takes about a minute.

联系销售See pricing
联系销售